Making a dent in the universe
Research
In 2018, as I was starting my six years at Turnitin, I recognized a gap —
one that now challenges every company in EdTech. We needed credible, peer-reviewed research to
prove that our solution equipped educators to meaningfully improve learning outcomes.
After two and a half years of patient and painstaking work, my teammates and I delivered exactly
that. In partnership with
Dr. John Hattie of the University of Melbourne, one of the most-cited researchers in education,
we produced original scholarship on effective feedback that leveraged anonymized student-teacher interaction data from Turnitin Feedback Studio.
In March 2021, after we passed rigorous peer-review,
Frontiers in Education published the paper.
As this research has added to the body of knowledge that guides great teachers,
I consider this one of my career's crowning achievements. You won't find my name
on the author line, though — and that was my own choice over the objections of
my teammates. Though I orchestrated the project with integrity from beginning to end,
I was still a marketer working on behalf of a business. As identifying
oneself as a marketer ironically tends to sow doubt rather than inspire confidence, I chose to take
my bow from the acknowledgements.
Trust is everything.
Hattie J, Crivelli J, Van Gompel K, West-Smith P and Wike K (2021).
Feedback That Leads to Improvement in Student Essays: Testing the
Hypothesis that “Where to Next” Feedback is Most Powerful.
Front. Educ. 6:645758.
Read the study →